Patient Retention and Activation

Create lifelong patients by engaging them and reducing the overall dropouts.

Seven Hills Multi Speciality Hospital
Siva bali Reddy

Seven Hills Multi Speciality Hospital

SmartPT Online is providing therapists with opportunities to improve the documentation, act more compliant, and be more consistent with the practice.
Wajid M

Prime Wellness Centre

Ritu Clinic & Physiotherapy Center
Barun verma

SP PHYSIOTHERAPY CENTER

SmartPT Online is providing therapists with opportunities to improve the documentation, act more compliant, and be more consistent with the practice.
Sp Singh

SP PHYSIOTHERAPY CENTER

“Undoubtedly, this software makes physical therapy easier and more accessible for patients, but as a physical therapist, I have never come across such an easy-to-use tool. The virtual therapy feature is my favourite as it lets me give appointments to my patients online, and I don't even need to hire a management team.”
simranjeet

Simranjeet Sukhija PT

Smooth and effortless. You can never go wrong using SmartPT Online. This software will make your practice seamless.
Shikha Jotla

Shikha Jotla PT

The HEP is Awesome! A great many exercises. Best for the therapists to find the perfect exercise.
Guranchal Pawar PT

Guranchal Pawar PT

SmartPT Online is providing therapists with opportunities to improve the documentation, act more compliant, and be more consistent with the practice.
akash

Aakash Gupta PT

SmartPT Online HEP has cut down most of the time at the front desk. Now the patients have to visit the clinic just once for registration and can continue getting treatment remotely. Less waiting room time and more one-on-one with the clinician. This saves a lot of time per patient.
sandeep malik

Sandeep Malik PT

Well, I am very happy to use an EMR system that is very seamless to use, does not need any equipment, and enables the therapist to get introduced to the real-world documentation process.
jyoti

Jyoti Gupta PT

Measure and act – Patient Feedback is Important

Satisfaction is significant, but there is feedback that cannot be avoided as well. With that data, the practitioners can better manage and upskill the employees. They can also pinpoint the gaps that need the most attention- operational or managerial. It can be the intake process, appointment flow, payment, billing, approach, or treatment style. Immediate action on the feedback will make the best experience for the patient. This will boost patient retention in physical therapy.

Connection and Communication are equally important

For tracking loyalty and the satisfaction of the patient, you can increase patient engagement by communicating in a segmented form. SmartPT Online brings forward a set of tools for automating and monitoring patient information. The web-based software is the gateway for:

  • Connecting with the patients and collecting their intake paperwork.
  • Assigning the interactive HEPs to the patients.
  • Collecting the outcome questionnaires.
  • Sending the reminder for the appointment.
  • Communicating with the patients between appointments to keep a check on the progress and milestones.
Market your happiest patients. Retain more

Everyone takes the online reviews and especially your patients. It is the first step most patients use while searching for a new healthcare provider. This is how the evaluation will take place. The more satisfied patients, the better your chances of getting great reviews that will drive more new patients to your door. SmartPT Online automates this entire process by analysing the results to request reviews from the patients who will put the ball in your court.

Want to retain more patients via SmartPT?

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